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Deposit With Wrong Information

Considering the following situation, Cwallet is not liable for any loss caused by the following deposit situations and cannot reverse a transaction or recover your deposit
Considering the following situation, Cwallet is not liable for any loss caused by the following deposit situations and cannot reverse a transaction or recover your deposit
  • Deposited assets to an incorrect address that is not matched with the exclusive address of the token, or not owned by Cwallet.
  • Deposited assets using an incorrect or unsupported network.
  • Deposited assets with an unsupported token.
If you deposit assets with the wrong memo or forget to fill in the memo, please follow this tutorial and contact the Cwallet customer service help: Forget to Write Memo/Fill in Wrong Memo