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Why Withdrawal Failed/Delayed

The following reasons account for most withdrawal failures and delay:
  • Withdrawal Address:
    Wrong withdrawal address from the one filled in
    Wrong address length
    Wrong format of the withdrawal address
    The user did not fill in a tag or a memo required
  • Account Status:
    The user's account is banned or restricted for trading
    The payment password is changed in less than 24 hours
  • Token and Chain:
    The withdrawal token is different from the token of the filled address
    The withdrawal token and the token of the withdrawal address used do not belong to the same chain
  • Token Status on Cwallet:
    The withdrawal token is under maintenance
  • Network Delay
    The network is running slowly or the connection is not successful
  • Withdraw Restrictions
    Repeat withdrawals within 15 seconds